Completed -
The scheduled maintenance has been completed.
May 16, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 PDT
Scheduled -
The Employee Activity Hub (EAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, May 16 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
May 13, 16:34 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 18:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 15:00 PDT
Scheduled -
The Facilities Activity Hub (FACAH) reports using Hana Production will be undergoing maintenance and thus, unavailable on Thursday, May 16 from 3:00 - 6:00 p.m. PT for scheduled enhancement migrations. This is a minor change with no outage to systems. The expected duration for completing the implementation plan is approximately 30 minutes. With every activity hub (AH) release, the BIA team will conduct a series of steps to publish updates and perform data validation before we consider the release complete.
May 13, 16:36 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch sio-mesom-3-1-c9300-stk When: Thursday May 16, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code. Impact: Loss of wired and wireless connections to network switch sio-mesom-3-1-c9300-stk for approx 30 minutes. The switch is located at the Marine Ecosystem Sensing, Observation and Modeling (MESOM) Laboratory at UC San Diego's Scripps Institution of Oceanography (SIO MESOM 3.1 TR)
May 10, 09:46 PDT
Completed -
The scheduled maintenance has been completed.
May 16, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch a-mandeville-b147-c9300-48 When: Thursday May 16, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code. Impact: Loss of wired and wireless connections to network switch a-mandeville-b147-c9300-48 for approx 30 minutes.
May 8, 13:00 PDT
Completed -
The scheduled maintenance has been completed.
May 15, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch n-shiley-1-2-9300-48 When: Wednesday May 15, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code. Impact: Loss of wired and wireless connections to network switch n-shiley-1-2-9300-48 for approx 30 minutes. The switch is located at Shiley 1.2 at the Shiley Eye Institute
May 8, 10:37 PDT
Completed -
The scheduled maintenance has been completed.
May 15, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch s-ssc-4-1-c9300-stk When: Wednesday May 15, 2024 between 3 AM and 5:30 AM Scope: reload the switch to upgrade the IOS software code to the current standard code. Impact: Loss of wired and wireless connections to network switch s-ssc-4-1-c9300-stk for approx 30 minutes. The switch is located at Student Services Center 4.1
May 11, 10:59 PDT
Resolved -
ITS has confirmed that the issues affecting Facilities Information Management system (https://ucsd.tririga.com) have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 14, 07:17 PDT
Monitoring -
A fix has been implemented and we are monitoring the results. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357. Thank you for your patience as our team works to restore functionality for these services.
May 13, 13:56 PDT
Update -
We are continuing to investigate this issue.
May 13, 09:01 PDT
Investigating -
ITS is investigating possible issues with Facilities Information Management system (https://ucsd.tririga.com). These services may be slow or unavailable at this time. IBM has been contacted and is working on the solution.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 08:56 PDT
Completed -
The scheduled maintenance has been completed.
May 14, 05:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:00 PDT
Scheduled -
Datacom/Netmon has scheduled the following maintenance:
What: Reload network switch wan-mt-soledad-acms-3560-8 When: Tuesday May 14, 2024 between 3 AM and 5:30 AM Scope: reload the switch to clear out an error condition existing on the switch. Impact: Loss of wired and wireless connections to network switch wan-mt-soledad-acms-3560-8 for approx 30 minutes. This switch is located at Mt Soledad Bldg B
May 8, 07:27 PDT
Resolved -
ITS has confirmed that the issues affecting Duo have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 16:22 PDT
Monitoring -
Duo has implemented a fix for the authentication issues. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 14:06 PDT
Investigating -
ITS is investigating possible issues with Duo authentication. These services may be slow or unavailable at this time.
A possible workaround for the VPN is to use the passcode shown on the Duo app, by typing your password as ,. No known workaround exists for SSO at the moment.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 13, 12:20 PDT
Completed -
The scheduled maintenance has been completed.
May 12, 04:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:00 PDT
Scheduled -
We are planning to upgrade DB2 LUW Production to version v11.5.8, our current version v11.1 is out support. Eight servers 17 instances and twenty two databases will be upgraded. It is required 4 hours downtime starting on Sunday, May 12 from 12:00 AM to 4:00 AM. Preparation work will start as soon as approval is completed.
May 8, 08:59 PDT
Resolved -
ITS has confirmed that the issues affecting Student Applications have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 10, 09:59 PDT
Monitoring -
ITS has implemented a fix for the issues with Student Applications. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 10, 09:24 PDT
Investigating -
ITS is investigating possible issues with Student Applications which include Mytritonlink, Academic history and possibly others. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.
May 10, 08:32 PDT
Resolved -
This incident has been resolved.
May 7, 09:01 PDT
Monitoring -
UC San Diego will resume normal operations at 6 a.m. on Tuesday, May 7, 2024
May 6, 19:58 PDT
Investigating -
Based on the following campus messaging, the ITS Service Desk and Field Support are planning on working remotely today and will not be opening our walk up support sites at AP&M 1313 and The Hive at TPCS. Service Desk phone support hours will be the same, 7am-10pm.
UC SAN DIEGO MESSAGE UC SAN DIEGO TRITON ALERT
UC San Diego's West campus operations are suspended from North Torrey Pines Road to Interstate 5 due to police activity. Avoid the area. Non-essential employees should move to remote operations; essential employees should report to work as usual. Instruction is moving to remote operation. All West campus facilities are closed. Housing and Dining remains open. All events scheduled for today on West Campus should be canceled, rescheduled or moved to remote operation. UC San Diego Health remains fully operational.